Welcome to Unban Clinic – your trusted partner in natural healing. By placing an order, using our services, or visiting our website, you agree to the following terms and conditions. Please read them carefully.

1. Business Overview

Unani Clinic provides:

• Natural health consultations (online and physical)

• Customized herbal product packages

• Health and wellness guidance based on Unani and naturopathic principles

2. Consultation Disclaimer

• All consultations are provided by qualified and experienced naturopaths.

• Our advice and products are not a substitute for emergency
medical treatment or modern diagnostics.

• If you are suffering from a serious medical condition,consult a licensed medical doctor immediately.

3. Order Policy

• Orders can be placed through our website www.unaniclinic.com,

WhatsApp, or over the

phone at +92 301 4619999.

• Each order is subject to acceptance based on product
availability and suitability.

• Payment must be made in advance for dispatch unless Cash on Delivery (COD) is available in your area.

4. Dispatch & Delivery

• Orders are usually dispatched within 2-4 business days are confirmation.

• We use reliable courier partners to deliver products across Pakistan.

• Estimated delivery me: 3-7 working days, depending on location.

• Delays caused by courier partners, strikes, natural disasters, or holidays are beyond our control.

5. Product Quality & Packaging

• All products are freshly prepared under hygienic conditions using high-quality natural ingredients.

• Packaging is secure and tamper-evident. If the package is
found open or damaged upon

delivery, please refuse to accept and report to us
immediately.

6. Return & Exchange Policy

We aim to satisfy every customer. However, due to the nature
of herbal and personal wellness

products, returns and exchanges are allowed under the
following terms:

Eligible for Return/Exchange:

• Wrong product delivered

• Damaged or expired item received

• Package tampered or leaked during delivery

• Exchange must be requested within 3 days of receiving the
product.

Not Eligible for Return:

• Used/opened products

• Products damaged are delivery

• Customized health packages unless the product is defective
or expired

7. Return Process

• To imitate a return or exchange, WhatsApp us at +92 301
4619999 or email at

hello@unaniclinic.com within 3 days.

• Provide your order number, pictures of the product, and
reason for return.

• Once approved, send the product back via courier (at your
expense unless it was our

fault).

• Refunds (if any) will be processed within 5-7 working days
aer we receive and verify the

product.

8. Cancelling Policy

• Orders can be canceled before dispatch by calling/WhatsApp
our customer support.

• Once dispatched, the order cannot be canceled.

• In case of prepaid orders, if cancelling is approved, a
refund will be processed are

deducing transcend/processing charges.

9. Health & Safety Disclaimer

• Products are based on tradional Unani and natural remedies.

• They are not DRAP-approved or meant to treat, cure, or prevent diseases.

• Always follow the dosage and instrucons provided.

• Results may vary depending on individual body types,condions, and lifestyle.

10. Intellectual Property Rights

• All logos, product names, designs, and content on our website or packaging are the

intellectual property of Unani Clinic and cannot be used or reproduced without permission.

11. Limitaon of Liability

• Unani Clinic will not be liable for any indirect, incidental, or consequenal loss or health issue caused by misuse or allergic reacon to products.

• Customers must read all product details and consult before using.

12. Privacy Policy

• Customer data is kept strictly confidenal and used only to process orders or provide health services.

• We do not share, sell, or rent personal informaion to any third party.

13. Changes to Terms

We reserve the right to update or modify these Terms at anyme without prior notice. Please check this page periodically for changes.